Location: Remote with some travel

Salary: £30,000.00 to £32,000.00 per year depending on experience

Quality and Risk Assurer

The Quality Control & Risk Management team are looking for an experienced Quality and Risk Assurer to join our team. In this vital position, you will sample and evaluate trainer assessment activities to ensure high standards of quality, identify potential risks, and maintain regulatory compliance across our apprenticeships.

This role will be Ideal for a candidate with a Hospitality and Catering background.

About the role:

We actively monitor alignment with apprenticeship funding rules and assessment decisions to ensure consistency, accuracy, and compliance, while identifying any areas of risk or improvement.

Equally important is our role in providing constructive feedback and tailored support to Vocational Trainers, empowering them to take timely action and continuously develop their practice.

Through this collaborative approach, we help drive performance, foster professional growth, and contribute to the overall success of our Delivery teams.

Duties will include:

• Ensure high standards of delivery by monitoring work submitted and delivering consistency sessions

• Champion personal development among all staff, working in partnership with the Development QA team to ensure minimum levels of performance are achieved

• Contribute to Ofsted readiness by evidencing quality, supporting continuous improvement and ensuring compliance

• Conduct thorough sampling interventions to monitor assessment activities (induction through to gateway)

• Identify areas of risk of non-compliance, ensuring these are escalated immediately to line manager / Head of Centre

• Use end point assessment platforms to refer apprentices into their EPA.

• Process APA / RPL components/qualifications

• Communicate with learners who have achieved components / full qualifications through appropriate documentation and updates on BUD through Reg and Cert.

• Provide constructive feedback and coaching to Vocational Trainers, aiding their continuous development and closing actions in a timely manner.

About you:

We’re looking for a professional and confident individual with the following skills and experience:

• Have occupational experience within the Hospitality & Catering (including Chef) sector

• Hold qualifications in Hospitality

• Confident and professional with the ability to inspire and motivate people.

• Excellent attention to detail and communication skills, both verbal and written

• Hold a Level 4 TAQA or be willing to achieve this

• Strong understanding of funding rules, awarding organisation requirements and Ofsted

Why Work With Us?

We invest in your growth so you can continue to inspire and support others. That’s why we provide access to qualifications and development opportunities to help you grow in your role, including an apprenticeship programme to become a trainer.

We also offer:

• A starting salary from £30,000 plus tax-free bonuses when company targets are met.

• 25 days’ holiday (plus bank holidays) and an extra day for your birthday.

• The option to buy or sell up to five additional days’ leave.

• Healthcare cash plan, dental plan, hospital treatment plan, employee assistance programmes, and 24/7 GP access.

• Enhanced sick pay and life insurance.

• Reimbursement for mileage and travel expenses.

Why Join The Opportunity Provider ?

At TOP, we believe in the transformative power of apprenticeships—not just for individuals, but for businesses and the hospitality industry as a whole. We’re proud to be a Disability Confident and Living Wage employer, committed to creating a workplace where everyone can thrive.

If you’d like to know more about the role, our approach to flexible working, or any adjustments we can make to support you during the recruitment process, please get in touch at careers@top.training

This role is subject to an Enhanced DBS Check, as we are dedicated to safeguarding the welfare of children, young people, and vulnerable adults.